Unreliable-False Results. Glitching- Keeps Thinking and Crushing

I have the paid Version and been using Julius for about a month and my purpose was to create some nice looking plots for my presentation and maybe help me with the interpretation of my analysis. The statistical analysis was done with Jamovi and I uploaded the csv. files and was prompting Julius to use the precomputed analysis to provide the Graphics I asked for. Not only did it keep producing false results, the results were incosistent and I realised that it ignored my prompt and was doing the analysis itself. I used a double prompt " use the precomputed analysis, do not run your own analysis" but it didn’t work. After a few prompts when the Thread becomes too long, it kind of crushes… takes too much time to answer and it kind of freezes and stops giving answers after some time. I understand from this forum, that other members experienced these problems. I am also open to Tips how I can prompt for better results, but I am starting to think that there are other issues with Julius that the technical support should adress. It is really frustrating to keep getting false unreliable results…